Refund policy

At ZUMA, your satisfaction is our priority.

We accept returns and exchanges under the following conditions:

✅ Eligible for return/refund:

• Item arrived damaged or defective
• Item received is different from what was ordered

❌ Not eligible:

• Change of mind after placing the order
• Incorrect size/color selected by the customer

How to request a return: Contact us at support@zumaa.store within 7 days of receiving your order with your order number, clear photos of the issue, and a brief description. We'll respond within 2 business days.